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Rideshare Testing

Recruiting Feedback from Individuals with Service Animals Who Travel via Lyft or Uber

As you travel with your service animal via Lyft or Uber, please make sure to record your experience in the NFB's rideshare testing online questionnaire: https://nfb.org/rideshare-test. As a part of the NFB's settlement agreements with Uber and Lyft, the NFB is conducting testing to assess how successfully both companies are implementing new policies and procedures regarding drivers' obligations to transport riders with service animals. We are seeking feedback regarding positive and negative rideshare experiences; please take time to report your experience.

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